Return Policy

Return Policy

We accept returns on merchandise in its original and unused condition. Returns must be issued within 30 days of purchase at mayasavage.earth.

Please allow 7 business days for shipping transit time.

Return Instructions

Domestic

Please reply to your confirmation email or email us at maya@mayasavge.earth to get your return shipping label. Once your package is ready for shipment, you may drop it off at the nearest USPS location. 

Returns will be processed within 3-5 business days of receipt. Refunds should appear on your account within 3-5 business days after processing.

We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled.  We reserve the right to refuse return of any merchandise that does not meet our return requirements.

International

Please reply to your confirmation email or email us at maya@mayasavge.earth to get your return shipping label.

You can select a Standard Return to return with self-postage or an Express Return to return with a prepaid DHL label for a discounted/negotiated rate.  All duties, taxes and shipping paid is non-refundable. However, you may be able to recover these by contacting your local customs bureau directly.

 

Exchanges

If you would like to exchange your item, please return the item you wish to exchange and place a new order on our site.